Our Journey
how it all began
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how it all began ↓
EST. 2025
Balanced Living OT, PLLC was founded by Jaycee Volkmann, a licensed Occupational Therapist with a passion for helping individuals navigate life’s challenges. After years of working in various settings, she recognized the need for personalized, in-home therapy that focused on empowering individuals to live independently. It is with this vision that Balanced Living OT, PLLC was born.
The Pivot
For years, I felt like a machine at work. As an occupational therapist in a hospital setting, I found myself caught in a system that prioritized profit over people.
I went into OT to dedicate my life to helping others, yet I felt stuck -- unable to provide the care I knew my patients truly needed. The business side of healthcare, with its insurance restrictions and hospital bureaucracy, left me feeling like I wasn’t making the impact I had set out to make.
I saw people falling through the cracks – souls that needed my help, but I couldn’t reach them in the way they deserved. I wanted to do more for my community. I wanted to be proactive, not just reactive. I wanted to prevent people from ending up in nursing homes when OT could help them stay independent. And I wanted to bring awareness to what our profession truly does.
That’s when I knew it was time to make a real difference.
If Not Now, Then When?
After talking with my family – several of whom are entrepreneurs, my cousin’s words stuck with me: “There is no better time to change your life than the present.”
So I did.
I started Balanced Living Occupational Therapy, PLLC to create something different – something built on integrity, passion, and true client-centered care. By going cash-based, I’m curing out the insurance red tape that limits care and instead, focusing on real solutions for my clients.
I never want to lose the passion that led me into this profession, and this business allows me to do what I love: help people regain their independence, stay in their homes, and live full, meaningful lives.
This is why I do what I do.
The Foundation
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Balanced Living OT, PLLC primarily serves the Albany Capital Region and surrounding areas in Upstate New York. For clients located outside of a 15-mile radius from Albany, a travel fee of $0.70 per mile will apply to cover transportation costs. We strive to make our services accessible and will provide a detailed breakdown of any additional charges when scheduling your appointment.
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Our unique approach focuses on tailoring therapy to meet the individual's personal goals and priorities. We prioritize meaningful activities that enhance everyday life, rather than simply focusing on clinical tasks. Our home-based services ensure that therapy is integrated into your daily routines and real-life situations.
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At Balanced Living OT, PLLC, we are committed to upholding the highest standards of ethics and professionalism in everything we do. This means:
Providing personalized care that respects your values, preferences, and unique needs.
Maintaining strict confidentiality and adhering to HIPAA regulations to protect your personal information.
Ensuring informed consent for all evaluations, treatments, and services , so you understand your care plan.
Continuously pursing education and training to stay updated with the latest evidence-based practices in occupational therapy.
We are dedicated to empowering you to achieve your goals while prioritizing your well-being and independence.