Privacy Policy

At Balanced Living Wellness, LLC (“company”, “I”, “we” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy describes what information is collected from you on www.balancedlivingwellness.com (hereinafter the “website”) and how it is used. This Privacy Policy (this “Policy”) describes how we collect, use and disclose personal information of users of our services, including our Website (our “Site”), including any content services, functionality, mobile applications, downloadable materials, and wellness coaching services (“the Services”). Please read this Privacy Policy carefully. By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time.

Intended Age

All website users must be at least 18 years of age. If we learn we have received information from a child under 18, we will delete the information.
If you have reason that a child under the age of 18 has provided Personal Data through the website or services, please contact us and we will endeavor to delete the information from our database.

Information We Collect

We and our third-party service providers may collect and process the following types of personal information about you:

- Name
- Phone number
- Email address
- Social network profile information
- Information we collect when you use our Site, such as domain name, IP address, device model, service provider, access times, referral source, and pages visited.

This information may be collected when you register, subscribe to a newsletter, book a session, provide feedback, fill out a form, or use our contact features.

How We Collect Information

We use technologies such as cookies, tracking pixels, and similar tools to collect automatic data. Cookies enable us to remember your browser and preferences.
Advertising cookies collect visit data including viewed content, followed links, and your browser/device/IP. These may be shared with third-party advertisers.

You may refuse cookies via browser settings, but some features may not function. Additionally, User Content transmitted to public areas of the Site is at your own risk.

We may also collect:

- Information you communicate to us through the Site or social media
- Voluntary form inputs, survey participation, and contact messages
- Social network profile data made available publicly

How We Use Your Information

We process your information for legitimate interests, including:

- Understanding and storing visitor preferences
- Analyzing aggregate traffic and interactions
- Responding to inquiries, providing services and updates
- Coordinating wellness services and scheduling
- Sending service-related communications and administrative notices
- Conducting analysis to improve services and user experience
- Sending promotions and marketing with your consent
- Preventing fraud and fulfilling legal obligations

We do not sell your personal data for monetary gain. We do not use automated decision-making for processing.

Third-Party Disclosures

Some content on our website may be served by third parties, including advertisers. We do not control their tracking technologies. You should review their privacy policies. Third parties may use cookies and tracking data to deliver personalized advertising.

Cookies and Tracking

You may disable cookies through your browser settings. Our website may not work optimally without cookies.

Data Security

We use appropriate security measures including encryption and secure servers. No internet transmission is 100% secure. We do not store payment details on our website — third-party vendors handle transactions. For in-home services, client data is securely stored and only accessible by authorized personnel.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us to exercise these rights. You may opt out of marketing at any time.

Your Data Protection Rights

You are entitled to the following:

- Right to be Informed
- Right to Access
- Right to Rectification
- Right to Erasure (“Right to be Forgotten”)
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Rights regarding Automated Decision-Making and Profiling
- Right not to be Discriminated Against for Exercising These Rights

Email Marketing

You may subscribe or unsubscribe from email communications. If you contact us via email, your information is stored securely and kept confidential.

In-Home Visit Privacy

During wellness visits, we maintain the privacy and confidentiality of all parties. Information shared during consultations is securely documented and stored.

Changes to this Policy

We may revise this Privacy Policy periodically. Your continued use of the Site after updates constitutes your agreement to the revised terms.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at jaycee@balancedlivingot.com or (518) 856-8907. You may also contact us to access, correct, or delete personal information.

Revised March 2025