Terms and Conditions

These terms and conditions outline the rules and regulations for the use of our website and services. This website promotes the business referred to on it.
In these conditions, the business will be referred to as “we” and/or “our.”

By accessing this website or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services. We are the owner or the authorized licensee of these property rights. You agree not to copy content (including images) on this website without our consent.

About. If you access or use any part of this website, you agree to these conditions. If you do not want to agree with these conditions, do not access or use this website. We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website, you agree to all the changes we make to these conditions.

Services. Balanced Living Wellness, LLC provides wellness coaching, digital products, subscription-based community services, Medicare-compliant non-therapy services, and home accessibility consultations on a private-pay basis. Details of our full offerings are available on our website. Our services do not include occupational therapy or licensed healthcare. For medical or therapeutic concerns, please consult a licensed provider. Services may include virtual sessions, in-home consultations, and access to online resources.

Payment. Payment is due at the time of service unless otherwise agreed upon in writing. Pricing is based on factors such as location, service type, and complexity of the case. These details will be discussed and agreed upon during the scheduling process. We do not bill insurance or Medicare. All services are private pay. Late or missed payments may result in the suspension of services.

Required Documentation. All required documentation, including intake forms and consents, must be completed and submitted prior to the scheduled session. Failure to provide these documents may result in delays or rescheduling of services.

Cancellations and Refunds. Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee. Refunds are not available for completed services. If Balanced Living Wellness, LLC is late to an appointment due to unforeseen circumstances, the session will still be completed in full. If Balanced Living Wellness, LLC needs to reschedule due to unexpected events, we will notify you as soon as possible to coordinate a new appointment time. No refunds will be issued for digital products or subscriptions.

Use of Website
Content on this website is for informational purposes only and does not constitute professional advice. Unauthorized use of any materials, including copying, distributing, or reproducing content, is prohibited. We collect and use information in line with our Privacy Policy. By using this website, you agree to the way in which we collect and use your information.

You cannot use this website:

- for any unlawful purpose
- to send spam
- to harm, threaten, abuse, or harass another person
- to create or amend databases or mailing lists
- to tamper with or alter any part of the website
- in a way that imposes an unreasonable burden on our systems
- using automated tools to monitor or copy the website or its content

You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, or exploit our products. You may not resell or redistribute our products, whether free or paid, without written consent.

Liability
Balanced Living Wellness, LLC is not responsible for any loss or damage resulting from the use of our website or services, except where required by law. Clients are responsible for their safety during in-home consultations and virtual sessions. Clients or caregivers must ensure the home environment is safe and accessible.

Under no circumstances will Balanced Living Wellness, LLC or its affiliates be liable for loss of:
- profits
- business or opportunities
- savings
- goodwill
- use of, or corruption to, information

Privacy. Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

Modifications. We reserve the right to modify these terms at any time. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of revised terms.

The Whole Agreement
These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply. By using any of our products or services or accessing the site, you agree to be bound by these terms.

The Law
The laws of the state of New York apply to your use of the website and these conditions. We control the website from within the United States. You agree that the laws of New York will apply and consent to legal jurisdiction within the state.

Contact
If you have questions about our Terms and Conditions, please contact us at jaycee@balancedlivingot.com or (518) 856-8907. You may also reach out to request access to, correct, or delete any personal information you have provided.